Lifetime Manufacturing Warranty

Every piece of jewelry from CBT Diamonds is crafted with rigorous standards. We proudly provide a Lifetime Manufacturing Warranty covering any defect in manufacturing or craftsmanship.

What is covered:

• Structural defects in metalwork or casting flaws.
• Prong settings (we recommend regular inspections, and we will repair any setting loosened due to manufacturing issues).

Note: This warranty does not cover normal wear and tear, physical damage, loss of gemstones resulting from trauma or negligence, or loss/theft of the jewelry piece itself.

Complimentary Care & Services

To keep your jewelry shining as brightly as the day you received it, we offer the following complimentary services:

• First Ring Resizing: We offer one complimentary ring resizing within 30 days of your purchase for standard items.
• Professional Cleaning & Inspection: Keep your diamonds and precious metals brilliant with our complimentary professional inspection and cleaning services.

How to Submit a Warranty Claim

If you believe your jewelry needs service or inspection under our warranty policy, please follow these steps:

1. Contact our customer support team at support@cbtdiamonds.com with your order number and clear photos of the issue.
2. Our team will review your case and provide you with secure shipping instructions.
3. Once received, our master jewelers will evaluate the piece and perform the necessary repairs under warranty.