Resizing Service
The Perfect Fit
1-Year Resizing Policy
I. Eligibility
To ensure your ring fits as perfectly as your love story, CBT Diamonds offers a one-time complimentary resizing service within one year of purchase. This applies to authentic rings where the design and material allow for physical alteration.
II. Scope of Service
- Resizing up or down by 1 to 2 US sizes.
- Professional soldering & gold padding.
- Final polishing & rhodium plating.
Limitations & Fees
Special Metals: Platinum (Pt950) may incur extra labor costs.
Complex Designs: Full Eternity or filigree are often non-resizable.
Third-Party: Non-CBT services will void the warranty.
Damage: Severe impact signs may incur additional repair fees.
III. Service Procedure
Initial Request
Email customerservice@cbtdiamonds.com with your Order ID and desired size. Our concierge will guide you.
Return Shipping
Once approved, send your piece via an insured carrier like UPS to ensure the safety of your diamond.
IV. Important Notice
"Resizing is a metallurgical process. While we maintain the highest standards, CBT Diamonds is not liable for minor, unavoidable traces within professional craftsmanship limits."
